about Linda Macaulay

Linda A Macaulay
Professor of System Design / Manchester Business School
The University of Manchester, Booth Street East, M15 6PB

Publication Types
Inivted Book Chapters
As Editor
Fully Refereed Conference Papers
Research Topics
Service Science
Facilitated Collaboration and Virtual Teams
Human Computer Interaction
Requirement Engineering
E-commerce and E-business
Facilitated Collaboration and Virtual Teams
Note: + more information
Modeling individual trust development in computer mediated collaboration: A comparison of approaches X Cheng, L Macaulay, A Zarifis Computers in Human Behavior 29 (4), 1733-1741, 2013
Exploring Individual Trust Factors in Computer Mediated Group Collaboration: A Case Study Approach X Cheng, L Macaulay Group Decision and Negotiation, 1-28, 2013
+Using virtual world technology to deliver educational services Linda Macaulay, Kathy Keeling, Debbie Keeling, Cliff Mitchell, Yin Leng Tan 2012/1/1 Book title:Case Studies in Service Innovation, pages 125-128 Publisher Springer New York
+The impact of Group Intelligence software on enquiry-based learning YL Tan, LA Macaulay International Journal of Learning Technology 6 (1), 84-102, 2011
-Assessing the performance of e-facilitators A Azadegan, L Macaulay Collaboration Technologies and Systems (CTS), 2011 International Conference on Digital Object Identifier: 10.1109/CTS.2011.5928647 IEEE Publications
With the development of technology in the field of electronic communications groups have started to form a new way of interaction. Electronic collaborations have been used to enable teams to collaborate dispersed or virtually using the web. Virtual collaboration and facilitation are widespread in organizations. However, delivering appropriate electronic or virtual facilitation is a complicated task to achieve and hence the evaluation of these services is a challenge. The paper delivers an assessment framework to address the evaluation of virtual facilitation services and describes the use of the framework in the field. The framework is structured in a way to map the facilitation service goals into evaluation objectives, metrics and measurements. The framework consists of a structure and a process which facilitators use to apply the framework to alternative scenarios. Finally, the framework is evaluated by experts in the field.
+Enquiry-based learning: exploring the potential of virtual worlds (SecondLife) KN Papamichail, A Alrayes, LA Macaulay International Journal of Technology Enhanced Learning 2 (4), 321-335, 2010
Azadegan, A., Macaulay, L., and Ali, H. (2010). A framework design for evaluating facilitation services. Proceedings of the 11th Group Decision and Negotiation Conference. Delft, Netherland. 21st-23rd June 2010. Omaha: Centre for Collaboration Services, 252-253.
Cheng Xusen, Macaulay Linda (2010). Relationship of trust factors in computer supported group collaboration, Proceedings of the 11th International Conference on Group Decision and Negotiation, June 21-23, Delft, Netherlands.
+Enhancing collaborative learning through group intelligence software YL Tan, LA Macaulay Knowledge Management, Information Systems, E-Learning, and Sustainability Research Pages: 453-459, Publisher: Springer Berlin Heidelberg, 2010
Azadegan, A. and Macaulay, L. (2010). Framework Design for Evaluating Facilitation Services. Proceedings of the 11th Group Decision and Negotiation (GDN) Conference. June 21-23, Delft, Netherlands
Azadegan, A. and Macaulay, L. (2009). Designing Collaborative Processes for Requirements. Proceedings of the 10th Group Decision and Negotiation (GDN) Conference. June 14-19, Toronto, Canada
Azadegan, A. and Macaulay, L. (2009). A Framework for Facilitation Service Quality Assessment. Proceedings of the 10th Group Decision and Negotiation (GDN) Conference. June 14-19, Toronto, Canada.
Cheng Xusen, Macaulay Linda, and Zarifis Alex.(2009). A case study of individual trust development in computer mediated collaboration Teams, Proceedings of the IEEE 2009 International Conference on Computational Science and Engineering, August 29-31, Vancouver, Canada. IEEE Computer Society Press.
Cheng Xusen and Macaulay Linda (2009). Investigating individual trust in computer mediated group collaboration in a case study approach. Proceedings of the 10th International Conference on Group Decision and Negotiation, June 14-19, Toronto, Canada.
Ali, H., Macaulay, L. and Zhao, L. (2009). A collaboration pattern language for e-Participation: A strategy for reuse. Proceedings of the 9th European Conference on e-Government. London, UK. 29th-30th June 2009. London: Academic Publishing International, 29-38.
Cheng Xusen and Macaulay Linda (2008). Investigating individual trust for collaboration using spider diagram. Proceedings of the ACM 15th European Conference on Cognitive Ergonomics: the Ergonomics of Cool interaction, September 16-19, Funchal, Portugal. ACM Press.
Cheng Xusen and Macaulay Linda (2008). Two methods for analysing individual trust development for computer based group collaboration. Proceedings of the International Conference on Group Decision and Negotiation 2008, June 17-20, Coimbra, Portugal.
Cheng Xusen, Macaulay Linda, and Zarifis Alex. (2008) Individual trust development in computer mediated teamwork. Proceedings of Web Science 2008, June 19 21, Pittsburgh, PA, USA, ACM Press
Azadegan, A. and Macaulay, L. (2008). Collaboration Patterns for Co-operative Requirements Capture. Proceedings of the 9th Group Decision and Negotiation (GDN) Conference. June 17-20, Coimbra, Portugal.
Tan, Y. L. and Macaulay, L. A. (2008). Small Business Collaboration through Electronic Marketplace. Encyclopaedia of E-collaboration, Editor: Ned Kock, pp.569-576. Also appeared in Electronic Business: Concepts, Methodologies, Tools, and Applications (2008), Edited by: In Lee, pp.992-1001.
Nolan, T., Brizland, R. and Macaulay, L.A. 2007, Development of Individual Trust within Online Communities, Journal of Information Technology and People, Vol. 20 No. 1, 2007
Nolan, T. and Macaulay, L. (2007), The Role of Individual Trust in E-Collaboration, In Ned Kock, (Ed) Encyclopaedia of E-Collaboration. ISBN: 978-1-599904-000-4; November.
Alabdulkarim, A, and Macaulay, L.A., Facilitation Patterns and Citizen Engagement, International Journal of Technology, Policy and Management, Vol 7, No. 2, 2007
Macaulay, L.A., Alabdulkarim, A.,and Kolfschoten, G., (2006) An Analysis Of The Role Of The Facilitator And Alternative Scenarios For Collaboration Support, Hawaii International Conference on System Sciences, HICSS-39, January 4-7, 2006
Macaulay, L.A. and Alabdulkarim, A., (2005) Facilitation of Dispersed Meetings: A Socio-Technical Perspective, Proceedings of Group Decision and Negotiation Conference, Vienna, May, 2005
Macaulay, L.A., Keeling, K., McGoldrick, P., Dafoulas, G., Kalaitkis, E. (2005) Intensely Focussed Groups within Online Communities, Proceedings of HCI International, Las Vegas, July 2005
Macaulay, L.A. and Alabdulkarim, A., (2005) Facilitation of e-meetings: State-of-the-Art review, Proceedings of the 2005 IEEE International Conference on e-Technology, e-Commerce and e-Service, Hong Kong, China, IEEE Computer Press, ISBN 0-7695-2274-2, pp 728-736
Dafoulas, G. and Macaulay, L.A., 2005, The effects of cultural differences in dynamically formed virtual software teams, chapter in "Effective Teamwork: Key Insights", Institute of Chartered Financial Analysts of India Books
Dafoulas, G. and Macaulay, L.A., 2002, Investigating Cultural Differences in Virtual Software Teams, Electronic Journal on Information Systems in Developing Countries, EJISDC January 2002, 7(4) pp.1-14, ISSN 1681 4835
Tjortjis, C; Dafoulas, G; Layzell, P; Macaulay, L A, (2002) Model for Selecting CSCW Technologies for Distributed Software Maintenance Teams in Virtual Organisations, 2002, IEEE Workshop on Cooperative Supports for Distributed Software Engineering Processes (CSSE 02) in 26th Annual International Computer Software and Applications Conferenc, IEEE Comp. Soc. Press, 2002, pp.1104-1108, ISBN 0-7695-1727-7
Dafoulas, G; Macaulay, L, Investigating Cultural Differences in Virtual Software Teams, 2001, Proceedings of BIT World 2001: Enabling Cultural Awareness, 4-6 June 2001, Cairo, Egypt, AIS / IRMA, ISBN 0 905304 36 5
Dafoulas, G; Macaulay, L, Facilitating Group Formation and Role Allocation in Software Engineering Groups, 2001, Proceedings of AICCSA 2001: ACS/IEEE International Conference on Computer Systems and Applications, 25-29 June, Beirut, Lebanon, IEEE Computer Society (TCSE & TCCA), ISBN 0 7695 1165 1
Dafoulas, G; Macaulay, L, DRASIS: Supporting Dynamic Role Allocation in Software Engineering Teams, 2000, Proceedings of the GEMISIS Millennium Conference, 16-18 May 2000, Salford, England, IEE & BCS
Dafoulas, G; Macaulay, L A., Virtual Teams and Dynamic Role Allocation, 2000, Proceedings of the 10th Annual BIT Conference, 1-2 November 2000, Manchester, England, ISBN 0 905304 33 0
Dafoulas, G; Macaulay, L., Assisting Knowledge Management in Virtual Software Teams: Coping with Location, Time and Cultural Differences, 2000, Proceedings of the Cooperative Internet Computing 2000, 29 November 2000, Hong Kong, IEEE Computer Society, ISBN 962 367 288 8
Dafoulas, G; Macaulay, L. A., Decision Making Issues in Software Engineering: Investigating Factors Affecting Team and Role Conflicts in Collaborating Virtual Teams, 2000, Proceedings of the 5th International Conference on Computer Supported Cooperative Work in Design, November 30 - December 1 2000, Hong Kong, IEEE Computer Society
O. P. Brereton, S. Lees, R. Bedson, C. Boldyreff, S. Drummond, P. J. Layzell, L. A. Macaulay, and R. Young, "Student collaboration across universities: a case study in software engineering," presented at 13th International Conference on Software Engineering Education and Training, IEEE Computer Society Press. CSEE&T 2000, Austin, Texas, March 2000
A Naeem Shaikh, L. Macaulay; Integrating Groupware Technology into the Learning Environment; In Alt-C '2000 Conference, Sept. 11-13, 2000, Manchester, UK.
Brereton, O.P., S. Lees, R. Bredson, C. Boldyreff, S. Drummond, P.J. Layzell, L.A. Macaulay, and R. Young, 2000, Student Group Working Across Universities: A Case Study In Software Engineering, IEEE Transactions on Education, vol 43, no 4, 394-399, 2000
Macaulay, L.A., 1999, A Seven Layer Model of the Role of the Facilitator in Requirements Engineering, International Journal of Requirements Engineering, vol 4, number 1, 1999, pp38-pp60, ISSN: 0947 3602
The Role of Trust in Virtual Teams, T. Ishaya and L. Macaulay, in Organisational Virtualness and Electronic Commerce, Proceedings of the 2nd International Vonet workshop, Sep 23-24 1999, University Bern, Switzerland, ISBN 3-9521463-6-6.
Ishaya, T. & Macaulay, L. (1999) The importance of social awareness in global information systems. In: Information Systems The Next Generation. Proceedings of the 4 the UKAIS Conference, Brooks, L. & Kimble, C. (eds), pp. 210220. University of York, York, UK.
S. S. Salim and L. A. Macaulay, "Groupware support for information systems team projects," presented at Proceedings BCS 5th Annual Conference on Information Systems Methodologies, Preston, UK, August 1997, 1998.
Macaulay, L.A. and Shaikh, A.N., 1998, "Groupware and Software Engineering: Criteria for Success," in 'The Digital University', Chapter 17, CSCW Series, R. Hazemi, Ed.: Springer-Verlag, pp. 245-265.
The Role of the Facilitator in Requirements Engineering, L.A.Macaulay, 1998, Proceedings of the Third International Conference on Requirements Engineering, Colorado Springs, USA, IEEE Computer Press, ISBN 0-8186-8356-2, pp244-248.
Supporting Student Groupwork: Distributed Software Engineering Projects Brereton, P., Lees, S., Gumbley, Benson,R., M., Boldeyreff, C., Drummond, S., Layzell, P., Macaulay, L., Young, R., 1998, to appear in ALT-C
Groupware Support for Information Systems Team Projects, Salim, S.S. and L. A. Macaulay, in the proceedings of the BCS fifth annual conference on Information Systems Methodologies, Preston, UK, August, 1997, published by Springer-Verlag, 1998, ISBN 1-85233-068-6.
Brereton, P.O., Lees S., Gumbley M., Boldeyreff C., Drummond S., Layzell P., Macaulay L., and Young R., 1998, Distributed Group Working in Software Engineering Education, Information and Software Technology, Vol. 40, No. 4, pp221-229, ISSN 0950-5849
Groupware: What You See Is What You Need?, Macaulay, L.A. and S.S. Salim, in Design of Computing Systems: Social and Ergonomic Considerations, eds M.J. Smith., G. Salvendy., R.J.Koubek, Proceedings of the 7th International Conference on Human-Computer Interaction, San Francisco, California, USA, August, 1997, Elsevier Science pp53-57
Computational Support for the Management of the Social Process within Organisational Teams, O'Hare, G.M.P., Dongha, R.P., Macaulay, L.A. & Viller, S.A., 1996, in Towards the Intelligent Organisation, Kim,S., & O'Hare, G.M.P (eds), Springer Verlag CSCW Series.1996 3-540-19963-2
+Requirements Engineering, ISBN 3-540-76006-7, Macaulay, L.A., 1996, Springer-Verlag, Berlin, Heidelberg, New York, (202 pages)
Agency within CSCW: Towards the development of active cooperative working environments, O'Hare, G.M.P., Dongha, R.P., Macaulay, L.A. & Viller, S.A., 1995, chapter in J.H. Connolly & E. Edmonds (eds), CSCW and Artificial Intelligence, Springer-Verlag, CSCW Series, pp65-95.
Co-operation, Requirements Analysis and CSCW, Macaulay, L.A., in CSCW Requirements and Evaluation, ed. P. Thomas, Springer-Verlag CSCW Series, 1995, pp39-53
User Requirements for Undo Support in CSCW, Hazemi, R. & L.A. Macaulay, Proceedings of the 1995 BCS HCI Conference, August 1995.
Cooperative Requirements Capture: Control Room 2000, Macaulay, L.A., 1994, Chapter in "Requirements Engineering: Social and Technical Issues", M. Jirotka and J Goguen (eds), Academic Press, pp67-87.
Cooperative Requirements Capture: Prototype Evaluation, Macaulay, L.A., O'Hare,GMP., Viller, S. and Dongha, P., 1994, Chapter in Computer Support for Co-operative Work in Spurr K.Layzell P., Jennison L. and Richards N.(eds), John Wiley & Sons.pp169-195.
Cooperative Requirements Capture, Macaulay, L.A., O'Hare, GMP, Viller, S., and Dongha, P., in the proceedings of the 1993 JFIT Technical Conference, DTI Publication. (8 pages)
USTM: A New Approach to Requirements Specification, Macaulay, L. A., Fowler, CJH., Kirby, MAR., Hutt, AFT., 1990, in International Journal of Interacting With Computers Vol 2 no. 1, Butterworths. (27 pages)

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