about Linda Macaulay

Linda A Macaulay
Professor of System Design / Manchester Business School
The University of Manchester, Booth Street East, M15 6PB

Publication Types
Inivted Book Chapters
As Editor
Fully Refereed Conference Papers
Research Topics
Service Science
Facilitated Collaboration and Virtual Teams
Human Computer Interaction
Requirement Engineering
E-commerce and E-business
E-commerce and E-business
Note: + more information
-Tan, Yin Leng and Macaulay, Linda, "Factors Affecting Regional SMEs Progression to Digital Business Ecosystems" (2011). AMCIS 2011 Proceedings, Paper 287.
SMEs are widely recognized as an important driving force of economic growth, yet, their uptake of ICT is still very low. To support SMEs ICT adoption and to foster regional development, in 2000, the Lisbon Strategy on the Information Society and Knowledge-based economy created a vision for 2010 towards the creation of the European Digital Business Ecosystems(DBE). This paper is positioned within that context and reports upon a project involving 6000 SMEs whose aim was to support ICT adoption and to encourage SME networks through the creation of a Regional Business Portal. The paper explores factors affecting the regional SMEs participating in the DBE. An in-depth longitudinal case study approach was adopted and multiple sources of evidence were used. Many factors affecting SMEs progression to DBE were identified:including people and organization, environmental, diffusion networks, technological, regional and time factors.
+Vassilopoulou, K., Keeling, K., and L. Macaulay, (2010) A Theoretical Framework Measuring the Usability of Retail Sites, in Integrating Usability Engineering for Designing the Web Experience: Methodologies and Principles Editors Spiliotopoulos, T., Papadopoulou, D., and G. Kouroupetroglou, 243-263 pp. DOI: 10.4018/978-1-60566-896-3.ch013 ISBN13: 9781605668963
Ali, H., Macaulay, L. and Azadegan, A. (2010). e-Participation Processes: A web-based pattern language. Proceedings of the 11th Group Decision and Negotiation (GDN) Conference. June 21-23, Delft, Netherlands
Tan, Y. L. and Macaulay, L. A. (2008). Small Business Collaboration through Electronic Marketplace. Encyclopaedia of E-collaboration, Editor: Ned Kock, pp.569-576. Also appeared in Electronic Business: Concepts, Methodologies, Tools, and Applications (2008), Edited by: In Lee, pp.992-1001.
Newholm, T., Keeling, K., McGoldrick, P., Macaulay, L., and J. Doherty (2008), The digital divide and the theory of optimal slack, New Media & Society April 2008 vol. 10. no. 2 295-319, doi: 10.1177/1461444807086475
Zhao L, Macaulay LA, Adams J, Verschueren P. A pattern language for designing e-business architecture. Journal of Systems and Software. 2008; 81(8): 1272-1287.
Nolan, T. and Macaulay, L. (2007), The Role of Individual Trust in E-Collaboration, In Ned Kock, (Ed) Encyclopaedia of E-Collaboration. ISBN: 978-1-599904-000-4; November.
Hussin, Ab Razak Che; Macaulay, Linda; and Keeling, Kathy, "The Importance Ranking of Trust Attributes in e-Commerce Website" (2007). PACIS 2007 Proceedings. Paper 99. http://aisel.aisnet.org/pacis2007/99
+Tan, Y.L. and Macaulay, L.A. (2007) "Adoption of ICT among small business: vision vs. reality", International Journal of Electronic Business, Vol. 5, No. 2, pp.188-203.
Macaulay, L., Keeling, K. A., McGoldrick, P. J., Dafoulas, G.,Kalaitzakis, M., and Keeling, D., 2007, Co-evolving E-tail and Online Communities: Empirically-Based Conceptual Framework. International Journal of e-Commerce. Volume 11 , Issue 4 (Number 4 / Summer 2007), 53-77pp., ISSN:1086-4415
Nolan, T., Brizland, R. and Macaulay, L.A. 2007, Development of Individual Trust within Online Communities, Journal of Information Technology and People, Vol. 20 No. 1, 2007
Keeling, K. A., Macaulay, L and McGoldrick, P. J., DiTV and e-Commerce among Disadvantaged Community Groups. Journal of Behaviour and Information Technology, (in press, pre-published 26th December 2006).
Tan, Y.L., Macaulay, L.A. and Mauricette, S. (2006). “Adoption of ICTs among small business: vision versus reality”. 2006 European and Mediterranean Conference on Information Systems, July 6-7, Costa Blanca, Alicante, Spain.
Tan, Y.L. and Macaulay, L.A. (2006). “E-marketplace: a generic e-catalogue framework for SMEs”. 17th International Information Resources Management Association Conference, May 21-24, Washington, D.C., USA.
Al Mosawi, A., Zhao, L. and Macaulay, L.A. (2006) A Model Driven Architecture for Enterprise Application Integration, Hawaii International Conference on System Sciences, HICSS-39, January 4-7, 2006
Macaulay, L.A., Keeling, K., McGoldrick, P., Dafoulas, G., Kalaitkis, E. (2005) Intensely Focussed Groups within Online Communities, Proceedings of HCI International, Las Vegas, July 2005
Hussin, A., Keeling, K., Macaulay, L. A., and P. McGoldrick, (2005) A trust agent for e-commerce: looking for clues, Proceedings of the 2005 IEEE International Conference on e-Technology, e-Commerce and e-Service, Hong Kong, China, IEEE Computer Press, ISBN 0-7695-2274-2, pp 728-73
Keeling, K., McGoldrick, P. and Macaulay, L.A. "Electronic Kiosks in Retail Service Delivery: Modelling Customer Acceptance", 2005, Journal of Marketing Channels, Volume 11, Issue 4
Dafoulas, G., Kalaitzakis, E. and Macaulay, L.A., (2004), Enhancing development of on-line communities through a multi-methodological evaluation approach, in proceedings of IADIS e-commerce 2004 conference, December 14-16, Lisbon, Portugal.
Keeling, K., McGoldrick, P., Beatty, S., and L.A. Macaulay, (2004) Face value? Customer views of appropriate formats for embodied conversational agents (ECAs) in online retailing, in Proceedings of 37th Hawaii International Conference on System Sciences, editor H. Sprague, Jr. IEEE Computer Press, ISBN 0-7695-2056-1, 2004
Newholm, T., McGoldrick, P., Keeling, K, Macaulay, L. and Doherty, J. Multi-Story Trust and Online Retailer Strategies., 2004, International Review of Retail, Distribution and Consumer Research, Taylor and Francis, Volume 14 number 4, October 2004, pp 437-456.
Kalaitzakis, E., G. Dafoulas and L.A. Macaulay, (2003) "Designing Online Communities: Community Centred Development for Intensely Focussed User Groups", Human-Computer Interaction: Theory and Practice (part II), volume 2, editors Constantine Stephanidis and Julie Jacko, Lawrence Erlbaum Associates Publishers, ISBN 0-8058-4931-0, pages 944-948 (Proceedings of the 10th HCI International Conference (HCII 2003), 22-27 June 2003, Heraklion, Greece.)
Che Hussin, A.R. and L.A. Macaulay, (2003) "A Personal Trust Agent for eCommerce", in Proceedings of the 8th Collaborative Electronic Commerce Technology and Research Conference, CollECTer (Europe), June 24th 2003, Galway, Ireland. p169-177
Doherty, J., Keeling, K., Newholme, T., Fowler, D., McGoldrick, P. and L.A. Macaulay, (2003) "Stories, Myths and Metaphors: Explaining self-exclusion and Internet use in the Home", in Proceedings of the IFIP sponsored workshop conference HOIT 2003 on Home Oriented Informatics and Telematics, April 2003, University of California, Irvine, USA
Keeling, K., McGoldrick, P., Macaulay, L.A., (2003) Privacy and Security Enhancing Methods: Use, Abuse, Attitudes and Social Marketing, in Building the Knowledge Economy: Issues, Applications, Case Studies, editors: Paul Cunningham, Miriam Cunningham and Peter Fatelnig, ISBN 1 58603 379 4 (IOS Press) 2003 pages 292-299. (e-2003 e-challenges conference, Bologna, Italy)
Keeling, K., Macaulay, L., Fowler, D., McGoldrick, P., and Vassilopoulou, K. (2001). Electronic Kiosk Provision of Public Information: Toward Understanding and Quantifying Facilitators and Barriers of Use. Proceedings of HCI 2001, 9th International Conference on Human- Computer Interaction, August, New Orleans, USA. Vol 3, p680-684
Keeling, K., Fowler, D., McGoldrick, P., and Macaulay, L. (2001). TV Home Banking and the Technology Acceptance Model: Intrinsic Motivation and Gender Issues. Proceedings of Interact '01; IFIP TC, 13th International Conference on Human- computer Interaction. July Tokyo, Japan. 84-91.
Vassilopoulou, K., Keeling, K., Macaulay, L, and McGoldrick, P. (2001). Measuring purchasing intention for Internet retail sites against usability attributes. Proceedings of Interact '01; IFIP TC, 13th International Conference on Human-Computer Interaction. July Tokyo, Japan. 76-83.
Keeling, K, Vassilopoulou, K., Macaulay, L A., McGoldrick, P., 2001. Innovation through E-commerce: Building Motivational Websites: A Brand too Far? The Effects of Web Site Characteristics on Brand Personality and Purchase Intentions. International Journal of New Product Development and Innovation Management, Winthrop Publications, 2(4), pp 309-324
Keeling, K., Vassilopoulou, K., McGoldrick, P.J., Macaulay, L.A., 2000, Market Realities and Innovation in Small to Medium Sized Enterprises: Facilitators and Barriers to the Use of Electronic Commerce, Special Journal Issue on Electronic Commerce, eds. P. Leng and L. Macaulay, International Journal of New Product Development and Innovation Management, vol 2, issue 1, Jan 2000, Winthrop Publications. pp57-70
Vassilopoulou, K., Keeling, K., Macaulay, L., and McGoldrick, P."Identifying a Usability Evaluation Technique by following an SME centred Approach", presented at the 13th International Bled Electronic Commerce Conference, Bled, Slovenia, June 19-21, 2000.
Keeling, K., Vassilopoulou, K., Macaulay, L., and McGoldrick, P. "Building Motivational Websites: A Brand Too Far? The Effects of Web Site Characteristics on Brand Personality, Attitude to the Brand, Attitude to the Website and Purchase Intentions", presented at the 3rd International Conference of Innovation through Electronic Commerce, Manchester Nov 14-16, 2000.
E-Commerce: Barriers and Facilitators for SMEs, K. Vassilopoulou, K. Keeling, L. Macaulay, in Innovation Through Electronic Commerce, Proceedings of the 2nd International Conference IeC'99, Manchester, November 1-3, 1999, eds. P.Leng, S. Grant, J. Keane, L. Macaulay, B.Wood, ISBN: 0 9537238 0 1
The Role of Trust in Virtual Teams, T. Ishaya and L. Macaulay, in Organisational Virtualness and Electronic Commerce, Proceedings of the 2nd International Vonet workshop, Sep 23-24 1999, University Bern, Switzerland, ISBN 3-9521463-6-6.
Building Trust between Customers and Suppliers of Electronic Commerce, T. Ishaya and L. Macaulay, in Innovation Through Electronic Commerce, Proceedings of the 2nd International Conference IeC'99, Manchester, November 1-3, 1999, eds. P.Leng, S. Grant, J. Keane, L. Macaulay, B.Wood, ISBN: 0 9537238 0 1
Innovation Through Electronic Commerce, Proceedings of the 2nd International Conference IeC'99, Manchester, November 1-3, 1999, eds. P.Leng, S. Grant, J. Keane, L. Macaulay, B.Wood, ISBN: 0 9537238 0 1
Ishaya, T. & Macaulay, L. (1999) The importance of social awareness in global information systems. In: Information Systems – The Next Generation. Proceedings of the 4 the UKAIS Conference, Brooks, L. & Kimble, C. (eds), pp. 210–220. University of York, York, UK.
Macaulay, L.A. & J. Myopoulos, Requirements Capture and Analysis: An Educational Dilemma, , 1995, International Journal of Automated Software Engineering, vol 2, No 4, Dec 1995, pp343-351, Kluwer Academic Publishers, ISSN 0928-8910.

Manchester Business School | email: info@lindamacaulay.com