about Linda Macaulay

Linda A Macaulay
Professor of System Design / Manchester Business School
The University of Manchester, Booth Street East, M15 6PB
info@lindamacaulay.com

Publications
Publication Types
Books
Journals
Inivted Book Chapters
As Editor
Fully Refereed Conference Papers
Reports
Research Topics
Service Science
Facilitated Collaboration and Virtual Teams
Human Computer Interaction
Requirement Engineering
E-commerce and E-business
Inivted Book Chapters
Note: + more information
+Using virtual world technology to deliver educational services Linda Macaulay, Kathy Keeling, Debbie Keeling, Cliff Mitchell, Yin Leng Tan 2012/1/1 Book title:Case Studies in Service Innovation, pages 125-128 Publisher Springer New York
+Enhancing collaborative learning through group intelligence software YL Tan, LA Macaulay Knowledge Management, Information Systems, E-Learning, and Sustainability Research Pages: 453-459, Publisher: Springer Berlin Heidelberg, 2010
+Vassilopoulou, K., Keeling, K., and L. Macaulay, (2010) A Theoretical Framework Measuring the Usability of Retail Sites, in Integrating Usability Engineering for Designing the Web Experience: Methodologies and Principles Editors Spiliotopoulos, T., Papadopoulou, D., and G. Kouroupetroglou, 243-263 pp. DOI: 10.4018/978-1-60566-896-3.ch013 ISBN13: 9781605668963
+Macaulay, L., Moxham, C., Jones, B., and I. Miles, (2010) Innovation and Skills : Future Service Science Education, in Handbook of Service Science, Maglio, Paul P.; Kieliszewski, Cheryl A.; Spohrer, James C. (Eds.) 1st Edition., 2010, IV, 750 p., Hardcover, Series: Service Science: Research and Innovations in the Service Economy, 717-737pp. ISBN: 978-1-4419-1627-3
L. Zhao and L. Macaulay. (2008) Services Science at Manchester: Bringing People, Business and Technology Together. In Service Science, Management and Engineering Education for the 21st Century, Bill Hefley and Wendy Murphy (Eds). 2008:, 199-207pp., ISBN 978-0-387-76577-8
Tan, Y. L. and Macaulay, L. A. (2008). Small Business Collaboration through Electronic Marketplace. Encyclopaedia of E-collaboration, Editor: Ned Kock, pp.569-576. Also appeared in Electronic Business: Concepts, Methodologies, Tools, and Applications (2008), Edited by: In Lee, pp.992-1001.
Nolan, T. and Macaulay, L. (2007), The Role of Individual Trust in E-Collaboration, In Ned Kock, (Ed) Encyclopaedia of E-Collaboration. ISBN: 978-1-599904-000-4; November.
Dafoulas, G. and Macaulay, L.A., 2005, The effects of cultural differences in dynamically formed virtual software teams, chapter in "Effective Teamwork: Key Insights", Institute of Chartered Financial Analysts of India Books
Computational Support for the Management of the Social Process within Organisational Teams, O'Hare, G.M.P., Dongha, R.P., Macaulay, L.A. & Viller, S.A., 1996, in Towards the Intelligent Organisation, Kim,S., & O'Hare, G.M.P (eds), Springer Verlag CSCW Series.1996 3-540-19963-2
Agency within CSCW: Towards the development of active cooperative working environments, O'Hare, G.M.P., Dongha, R.P., Macaulay, L.A. & Viller, S.A., 1995, chapter in J.H. Connolly & E. Edmonds (eds), CSCW and Artificial Intelligence, Springer-Verlag, CSCW Series, pp65-95.
Cooperative Requirements Capture: Control Room 2000, Macaulay, L.A., 1994, Chapter in "Requirements Engineering: Social and Technical Issues", M. Jirotka and J Goguen (eds), Academic Press, pp67-87.
Cooperative Requirements Capture: Prototype Evaluation, Macaulay, L.A., O'Hare,GMP., Viller, S. and Dongha, P., 1994, Chapter in Computer Support for Co-operative Work in Spurr K.Layzell P., Jennison L. and Richards N.(eds), John Wiley & Sons.pp169-195.

Manchester Business School | email: info@lindamacaulay.com